I had a problem with an Amazon delivery yesterday.
The item I ordered didn’t arrive, and I wasn’t sure where it had gone.
There was no delivery notice in my postbox.
I only received a delivery confirmation by email, so I couldn’t figure out where the package had actually been delivered.
After realizing the issue, I contacted customer support through the Amazon app.
They responded quickly and handled my request very well.
The next day — which is today — I received a replacement item.
I still don’t know what happened to the original package, but at least the issue has been resolved.